Title and statement of responsibility area
Citizens Action Centre
General material designation
- Textual record
- Cartographic material
- Graphic material
- Graphic material - photograph
Other title information
Title statements of responsibility
- Source of title proper: Title based on name of creator.
Level of description
Edition statement of responsibility
Class of material specific details area
Statement of scale (cartographic)
Statement of projection (cartographic)
Statement of coordinates (cartographic)
Statement of scale (architectural)
Issuing jurisdiction and denomination (philatelic)
Dates of creation area
1971 - 2006 (Creation)
- Citizens Action Centre
Physical description area
1.6 m of textual records and other material
Publisher's series area
Title proper of publisher's series
Parallel titles of publisher's series
Other title information of publisher's series
Statement of responsibility relating to publisher's series
Numbering within publisher's series
Note on publisher's series
Archival description area
Name of creator
The Citizens Action Centre was established in 1980 under the Public Relations Department and became an independent entity in 1982 when the Public Relations Department was dissolved and its functions split between the new Corporate Communications Department and the independent Citizens Action Centre. Around 1984 or 1985 the Citizens Action Centre became a unit under the Corporate Communications section of the City Manager's Office. This arrangement lasted until 1997, when the City '97 reorganization moved both functions to the Corporate Services Department. This relationship lasted until at least 2007. In 2008 the Citizens Action Centre was dissolved and its function absorbed by the new 311 Call Centre, operated by Corporate Services.
The Citizens Action Centre provided a place for residents to contact if they could not find the correct department to speak with, or who were unsatisfied with the response they received from City staff. It soon evolved to become the first point of contact for most citizens.
The Chief Officer of the Citizen's Action Centre was Bette Loree, who ensured that a great deal of material pertaining to events in Edmonton was transferred to the City of Edmonton Archives, including an extensive collection of posters which the Citizens Action Centre presumably received as promotional material to display at City Hall.
Scope and content
This series contains records collected and created by the Citizens Action Centre. The material was mostly used to provide information to the public, though some material also reflects special projects undertaken by the unit, such as their involvement in the 1987 tornado response, Klondike Days, and the 8th IAAF World Championships in Athletics held in Edmonton in 2001. The material has been divided into the following subseries:
- Subseries 2.1 Administration (including EA-803)
- Subseries 2.2 Information resources for citizens
- Subseries 2.3 Poster collection
- Subseries 2.4 Reports
Immediate source of acquisition
This material was transferred to the Archives by the Citizen Action Centre between 1985 and 2018.
The photographs were assigned item numbers the prefix EA-803.
Some reports were assigned item numbers with the prefix GP.
Language of material
Script of material
Location of originals
Availability of other formats
Restrictions on access
Some files are restricted under FOIP.
Terms governing use, reproduction, and publication
Copyright may apply.
Reproduction restrictions may apply.
File list available online.
Further accruals are expected.
Accession numbers: A85-96, A87-166, A88-112, A89-20, A89-85, A92-78, A93-49, A94-64, A95-116, A96-19, A96-92, A96-182, A96-205, A98-84, A99-7, A2000-47, A2001-86, A2001-119, A2003-41, A2005-74, A2006-7, A2009-30, A2009-34, A2010-92, A2018-147
This series also includes 267 posters, 1 cartographic material (EAM-484), 2 flags, 13 photographs (EA-803), and 2 negatives.
Standard number area
Subject access points
Place access points
Name access points
Genre access points
Description record identifier
Rules or conventions
Rules for Archival Description (RAD)
Archives Society of Alberta Subject Terms
Level of detail
Dates of creation, revision and deletion
Language of description
Script of description
Digital object metadata