Citizens Action Centre

Identity area

Type of entity

Corporate body

Authorized form of name

Citizens Action Centre

Parallel form(s) of name

Standardized form(s) of name according to other rules

Other form(s) of name

Identifiers for corporate bodies

Description area

Dates of existence

1980-2008

History

The Citizens Action Centre was established in 1980 under the Public Relations Department and became an independent entity in 1982 when the Public Relations Department was dissolved and its functions split between the new Corporate Communications Department and the independent Citizens Action Centre. Around 1984 or 1985 the Citizens Action Centre became a unit under the Corporate Communications section of the City Manager's Office. This arrangement lasted until 1997, when the City '97 reorganization moved both functions to the Corporate Services Department. This relationship lasted until at least 2007. In 2008 the Citizens Action Centre was dissolved and its function absorbed by the new 311 Call Centre, operated by Corporate Services.

The Citizens Action Centre provided a place for residents to contact if they could not find the correct department to speak with, or who were unsatisfied with the response they received from City staff. It soon evolved to become the first point of contact for most citizens.

The Chief Officer of the Citizen's Action Centre was Bette Loree, who ensured that a great deal of material pertaining to events in Edmonton was transferred to the City of Edmonton Archives, including an extensive collection of posters which the Citizens Action Centre presumably received as promotional material to display at City Hall.

Places

Legal status

Functions, occupations and activities

Mandates/sources of authority

Internal structures/genealogy

General context

Relationships area

Related entity

Corporate Communications Department (1971-)

Identifier of the related entity

AR-RG-7

Category of the relationship

hierarchical

Dates of the relationship

Description of relationship

Access points area

Subject access points

Place access points

Occupations

Control area

Authority record identifier

AR-RG-7-S-2

Institution identifier

City of Edmonton Archives

Rules and/or conventions used

Status

Final

Level of detail

Dates of creation, revision and deletion

Language(s)

Script(s)

Sources

Maintenance notes

  • Clipboard

  • Export

  • EAC

Related subjects

Related places